Peterborough seminar to look at customer service excellence

'Transforming your customer service from the mundane to the MAGNIFICENT!' is the title of a seminar being held by the Chartered Institute of Marketing (CIM) in Peterborough on Wednesday 25 November. 

It's a rare opportunity to be entertained and informed by one of the UK’s experts on customer service - Ted Johns, Chairman of the Institute of Customer Service.

You can find more details on the CIM website.