July 2010

Customer acquisition doesn't guarantee long term growth

Wednesday 21 July 2010 15:38

For most businesses, new customer acquisition alone doesn’t achieve growth in profits.

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Do techie people 'get' customer service?

Friday 2 July 2010 13:07

Now is the time for software error messages to help users, instead of driving them crazy.

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Blog directory

An integrated sales and marketing process: 

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Marketing communications:

 

Marketing strategy and techniques:

 

Education and training:

 

Ethics and sustainability:

 

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